Shipping and returns


Shipping your pack
Packages are generally dispatched the same day after receipt of payment and are dispatched via one of our delivery partners. If you prefer delivery by one of your preferred carriers, please contact us before choosing this method. Whichever way you choose your shipment, we'll provide support throughout the delivery process.

Shipping costs include handling and packaging costs as well as shipping costs. Handling charges are fixed, while shipping charges vary depending on the total weight or value of the shipment. We advise you to group your items in one order. We cannot group two separate orders placed separately, and shipping charges will apply to each of them. Your package will be shipped at your own risk, but special precautions are taken to protect fragile items.

The boxes are generously sized and your items are well protected.

Your pack shipment

Packages are generally dispatched with the same day after receipt of payment and are shipped via one of our delivery partners. If you prefer delivery by one of your favorite transporter, please contact us before choosing this method. Whichever shipment choice you make, we will provide you assistance during the whole delivery process.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.